
We are happy to read your comments and answer your questions. We respond
to most emails within one working day. Please feel free to email
us. We'd like to hear from you. We love hearing your comments,
and we'll be happy to answer your questions or send free literature.
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The following are a few comments, about the quality of our
customer service, that we've received.
QUALITY SERVICE:
"Your Customer Service rep has given us excellent service.
I don't know how she could do any better!"
D.H. (Portland, OR)
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"No one has ever done anything like that for us, ever. It really
brightened my day. Things are so cold these days, business wise.
Your cheerfulness, your company's prompt shipment, and the thank
you's...well I don't know what to say other than thank you. Please
let your boss know that we are very happy with your company."
- Oregon Manufacturing Company
"..thanks a million....our Merlin
is certainly much improved by your free tune-up. Let me say again
we appreciate your way of doing business!"
Nathan (Goodwill Industries)
"I have been extremely
pleased!"
C.W. (Educational Service District)
"I wish all of my
vendors supported me as well as you."
Washington State Contractor
"Quality does pay off. Keep up the
good service. Thanks."
J.T. (Air National Guard)
"We will be buying from you again. Keep up the good work! "
Architectural Firm
TECHNICAL SERVICE:
"Wow! Thank you so much! The information
for default settings on the LS250
worked perfect. You have no idea how I've yearned for that feature.
Thanks so much!". - J.D.
FREE GIFT WITH EVERY ORDER:
F. H. of a County Public Works Department
wrote:
"Thanks for the goodies in our
last order!"
"I appreciate your quick processing of our order, your great
customer service, and especially the M&M's." - S.J.
"Thank you for the prompt delivery of tapes. I did a double
take on the packaging, got a good chuckle and then promptly hid
them from my co-workers. Ha Ha!" - Northwest Energy Company
"Thank you for the M&M's we received
with our tape order. I called because I think you deserve a personal
thank you for such a thoughtful gesture." - Ed, at a manufacturing
plant
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